Privacy policy

Privacy Policy – SCI Container Store

Last Updated: August 1, 2025

This Privacy Policy explains how SCI Container Store (operated by SCI Specialty Containers, Inc.) collects, uses, discloses, and safeguards your personal information when you visit our website, interact with our services, or make a purchase.

We are committed to protecting your privacy and ensuring transparency in how we handle your information.

1. Who We Are

SCI Container Store is an authorized distributor of industrial and environmental products. We operate at:

SCI Specialty Containers, Inc.
7B Raymond Avenue
Salem, NH 03079
Email: sales@scicontainers.com
Phone: (978) 696-3740

Our e-commerce platform is powered by Shopify, which supports secure checkout and user account management.

2. Information We Collect

We may collect the following types of personal information, depending on your interactions with our website:

  • Contact Information: Name, email, phone number, billing and shipping address
  • Account Information: Username, password, and account preferences
  • Order & Payment Info: Payment method, order history, transaction data (Note: payment details are encrypted and processed by Shopify)
  • Device & Usage Data: IP address, browser type, device information, cookies, and site behavior
  • Communications: Emails or messages you send to us, including customer service inquiries

We collect this data directly from you, through your use of the site, and from third-party service providers like Shopify and shipping carriers.

3. How We Use Your Information

We use your personal information to:

  • Process orders, returns, and customer support requests
  • Fulfill deliveries and manage your account
  • Communicate with you about your account or orders
  • Send promotional offers (if you’ve opted in)
  • Improve website functionality and user experience
  • Detect and prevent fraud or security breaches
  • Comply with legal requirements

You may opt out of promotional communications at any time by clicking the “unsubscribe” link in our emails.

4. Sharing Your Information

We may share your information with trusted third parties for the following purposes:

  • Shopify (our e-commerce platform) to process orders and manage accounts
  • Payment processors and shipping providers
  • Marketing platforms, if you’ve opted in to receive promotions
  • Government agencies, when required by law
  • Affiliated companies, in the event of a merger or business transfer

We do not sell your personal information.

For more about Shopify’s data practices, visit Shopify Privacy Policy.

5. Data Security & Retention

We take reasonable steps to protect your data. However, no method of transmission is 100% secure. Sensitive data like credit card info is encrypted.

We retain your information as long as necessary to:

  • Fulfill orders
  • Provide support
  • Comply with laws
  • Resolve disputes

You can request deletion of your data at any time (see Section 7).

6. Children's Privacy

We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us to request deletion.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access – Request to see what data we hold about you
  • Correction – Request updates to inaccurate information
  • Deletion – Request erasure of your data
  • Portability – Request a copy of your data
  • Opt-Out – Request not to be subject to targeted advertising

To exercise these rights, contact us at sales@scicontainers.com. We may verify your identity before processing requests.

8. International Transfers

If you're located outside the U.S., your data may be transferred to the United States or other countries with different privacy laws. We use legal safeguards like standard contractual clauses where required.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy to reflect operational or legal changes. Any changes will be posted here with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

SCI Specialty Containers, Inc.
7B Raymond Avenue, Salem, NH 03079
Email: sales@scicontainers.com
Phone: (978) 696-3740